SwiftCrew Privacy Policy

Effective Date: July 24, 2025

This Privacy Policy explains how SwiftCrew ("we", "us", or "our") collects, uses, and protects information across our website and mobile applications (the "Services"). By using the Services, you consent to the practices described here.

1. Information We Collect

a. Account and Profile Information

  • Full name, email address, phone number
  • Organization details, role, and team affiliation
  • Login credentials (encrypted)

b. Usage Data

  • Actions in the platform (missions, clock-ins)
  • Device type, IP, browser/OS or app version/device model
  • Timestamps and diagnostic logs

c. Uploaded Content

  • Files, photos, videos, documents
  • Responses to forms or tasks

d. Location Data (optional)

If enabled by your organization or required for features, we collect location for time clocks, geofencing, and mission verification. Control location via OS permissions.

2. How We Use Your Data

  • Provide, maintain, and improve the Services
  • Team management, tasks, time tracking
  • Notifications and workflow automation
  • Performance analytics and reliability
  • Security, fraud prevention, troubleshooting

3. Third-Party Services

a. Google Analytics & Google Tag Manager (web)

Website analytics and tag orchestration. Loads only after analytics consent. See Google Privacy Policy.

b. Firebase (apps)

Authentication, realtime data, crash reporting, push notifications (mobile apps). See Google Privacy Policy.

c. Payments (checkout)

Payments are processed securely by a PCI DSS–compliant payment gateway provider. Card data is handled and stored by the provider; we do not store full card details. We store order details only (e.g., order reference, plan, amount, currency, payment status, payment method type, transaction/invoice references, and business/contact details).

4. Data Access and Sharing

  • Support, issue resolution, and performance monitoring
  • No sale of personal data; no sharing for third‑party marketing
  • Disclosure as required by law

5. Data Retention

  • While your account is active
  • As needed to provide Services
  • To comply with legal obligations

Request deletion: [email protected]

6. Security

Encryption, access controls, monitoring. No system is 100% secure.

7. Your Rights

Depending on jurisdiction (e.g., GDPR), you may request access, correction, deletion, withdraw consent, or object. Contact us to exercise rights.

8. International Transfers

Data may be processed outside your country with appropriate safeguards.

9. Cookies (web)

Manage preferences via the cookie banner. Analytics/marketing load only with consent.

10. Updates

We may update this policy; material changes will be communicated.

11. Contact

Email: [email protected]
Mailing Address: MK Digital Ltd. — SwiftCrew Division, Northern Israel, Akko/Haifa